Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Cellucity.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1 business days. Shipping times are estimates and are not guaranteed. Orders are not shipped or delivered on weekends or holidays. If you are based in remote areas, there may be a delivery delay. If for whatever reason there will be a delay in shipment of your order, we will contact you via email or telephone.

Shipping providers

Cellucity’s preferred shipping partner is An Post but where necessary we may alternative delivery providers, not limited to; DPD, Fastway, GLS and Nightline Express

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Please inspect your delivery before accepting your parcel. If you find any damage or are unhappy with the condition of your order at point of delivery, do not accept the goods and inform us immediately (europe@cellucity.com). Cellucity will not accept any liability for claims as a result of damaged goods once the delivery has been completed, save for standard warranty claims.

Domestic Shipping Policy (Ireland and UK)

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Cellucity.com only ships to a physical address, it does not ship to any PO Box.

Shipment method Estimated delivery time Shipment cost
Standard 2 – 3 business days €5 for orders less than €29
Standard 2 – 3 business days Free for orders over €29

 

Delivery delays can occasionally occur.

International Shipping Policy (Europe)

Cellucity currently only supports shipping to the following countries:

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Cellucity.com only ships to a physical address, it does not ship to any PO Box.

Country Shipment method Estimated delivery time Shipment cost
Zone 1: France, Germany, Netherlands, Belgium, Luxenberg Standard 2 – 5 business days €24
Zone 2: Austria, Czech Republic, Denmark, Poland, Switzerland* Standard 2 – 5 business days €25
Zone 3: Lithuania, Hungary, Slovakia, Slovenia Standard 3 – 7 business days €28
Zone 4: Sweden, Spain, Italy, Latvia, Estonia Standard 3 – 7 business days €32
Zone 5: Lichtenstein*, Finland, Croatia*, Bosnia*, Norway*, Portugal, Serbia & Montenegro* Standard 3 – 7 business days €57

*Customs, Duties and Taxes

Cellucity is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Please review our refunds and returns policy here and our terms of service here.